Transforming an IT services provider into a digital innovation leader
EVRY is one of the leading IT services suppliers in the Nordics, with €1.4b revenue and more than 10,000 employees. Evry serves 8,000 customers from leading global corporations, highly specialized niche businesses, and government organizations. In 2016, we embarked on a long-term partnership to change their market position through the introduction of new customer-focused capabilities.
EVRY’s ambition was to transform from an IT solutions provider to an innovation leader for Scandinavia’s most important global and local organizations. To lead the transformation we created a new virtual unit,
the Strategic Design Lab, which operated as North Star and capability building arena.
The Strategic Design Lab began its mission fully staffed by Method members, and gradually transitioned to EVRY by incorporating newly recruited talent in Scandinavia, transferring full ownership and operational duties in year four. Method guided EVRY’s transformation into a Scandinavian innovation leader, increasing its enterprise value up to IPO and beyond. Customer satisfaction reached a record high. Our partnership resulted in a positive impact on long term contracts won and new value created for EVRY’s customers.
“The collaboration with Method has been excellent. It has worked well from day one. Method brings completely new skills that we lack and we can see the business outcome as a corporation as well. We are on a joint journey, it is a fantastic journey.”