A speculative healthcare service that helps people remember to take their medication
Nightingale is a speculative healthcare service that helps people remember to take their medication. Nightingale reminds people to take their pills in a less intrusive way — through the objects that surround them in daily life, acting as more of a coach than a policing system.
Medication adherence is one of the most persistent challenges facing our healthcare system today. In addition to the negative impact non-compliance has on people’s health, it is estimated that the UK’s National Health Service loses approximately £500m each year to it. Method set-out to try and respond to this challenge through Nightingale — a speculative healthcare service that reminds people to take their medication in a more human way. Powered by machine learning, Nightingale nudges patients to take their medication through distributed interfaces embedded in the everyday objects that surround them. At the core of the service is “FLO,” a chatbot that provides contextual information and support. The ambition of the service is to help the patient adopt new behaviors in a less invasive manner.
At Method, it is our philosophy to learn by doing and we’re passionate about trying to solve real-world problems. The Nightingale project helped push Method’s thinking associated with conversational UI, natural language interfaces, contextual computing, and machine learning.
“One of the problems with notifications on your phone is they can become annoying. The idea here was to recognize that the user has taken medication, and to mute any other notifications that might be pushed [reminding them superfluously].”